1. Operator and contact
Haps is operated by Srex Digital ApS (CVR 44123967), c/o Stig Rex Rørkær, Yrsavej 4, 2. th., 5200 Odense V, Denmark.
Questions, complaints, and notices about these Terms can be sent using the contact details below.
2. Eligibility and the current service
You must be at least 18 years old and able to enter a binding agreement. Haps is currently offered to individual adult users for personal calorie logging.
At the effective date, Haps does not offer paid plans, subscriptions, in-app purchases, or plan limits. Any future paid offering will require separately decided prices, billing and cancellation terms, and an updated purchase flow shown before you pay. Mandatory consumer rights cannot be waived by these Terms.
3. Accounts and access
- Provide accurate account information and keep access to your email, connected sign-in providers, and devices secure.
- Each person must use their own account. Tell us promptly if you suspect unauthorised access or misuse.
- Haps may limit the number or duration of active sessions and may revoke a session to protect your account or the service.
- Records are saved to encrypted local storage before synchronisation. Pending changes can remain on your device while offline and will be retried when a connection is available.
4. What Haps provides
Haps is a calorie ledger. You enter calorie targets, food names, calorie values, dates, and related details. Haps records and synchronises those values and shows simple daily totals, calories remaining, and calories over target; it does not verify that an entry or target is complete, accurate, or suitable for you.
Recent-food shortcuts, Haps catalogue suggestions, barcode and nutrition-label scanning, duplication, day copying, offline operation, synchronisation, exports, reminders, and other features are convenience tools. Text recognition and catalogue values may be incomplete or wrong. You remain responsible for checking the name, serving basis, calorie value, and your records before saving them.
5. Health and nutrition safety
Haps is not a healthcare service and does not provide medical, nutritional, diagnostic, treatment, weight-management, or emergency advice. It does not calculate or prescribe a medically appropriate calorie target.
Do not use Haps instead of advice from a qualified professional. If you are concerned about your health, nutrition, eating behaviour, or immediate safety, contact an appropriate professional or local emergency service.
6. Your records and our permission to operate the service
You retain any rights you have in food names and other records you enter. You give Srex Digital ApS the limited permission needed to store, encrypt, copy, back up, transform, synchronise, display, and export those records for you and to operate, secure, and maintain Haps.
After you enable Scan images with AI, Haps shares meal photos, relevant camera and food details, your selected country, scan answers and correction messages with OpenAI to estimate meals and suggest changes. While the meal camera is open, Haps may automatically capture and send a photo before you tap the scan action. Logged-meal corrections can also include the retained photo, recent meal changes and confirmation choices. These correction requests exclude account identifiers, diary dates, calorie targets, unrelated entries and full conversation history. Nothing is added or changed in your diary until you review and save the result. Data use, retention and deletion are described in the privacy policy.
When you create or verify a packaged food using a barcode and scanned nutrition label, with your Scan images with AI permission, Haps submits the cropped label photo and reviewed values for catalogue verification. You confirm that you may provide this evidence. Haps retains it privately and uses automated checks, including OpenAI image processing, to verify the reviewed nutrition values. Submissions are linked to your account for verification, duplicate checks and contribution-point eligibility. Verified product names and nutrition data can be published in the shared Haps catalogue. The verification request excludes your diary entries, calorie target and connected-health measurements. Manual calorie entry remains available without starting this workflow. Only an accepted, non-duplicate contribution with valid evidence and verified nutrition values, including any edits, can qualify for points. Published product records may remain after account deletion with their contributor link removed; retained images are not published.
This permission lasts only for as long as needed to provide Haps and meet the retention, deletion, legal, and security obligations described in the privacy policy.
7. Acceptable use
- Do not submit content unlawfully, infringe another person’s rights, impersonate someone, or use an account without authority.
- Do not bypass access controls, probe or exploit security, scrape the service, introduce malicious code, overload systems, or interfere with other users.
- Do not use Haps to promote self-harm, harm another person, or provide purported medical or nutrition treatment to others.
- Do not copy, modify, reverse engineer, or redistribute Haps except where applicable law expressly permits it.
8. Haps software and brand
Haps, its software, design, documentation, and brand are owned by or licensed to Srex Digital ApS. These Terms give you a limited, personal, non-exclusive, non-transferable, and revocable right to use the service as intended. They do not transfer ownership of Haps or its intellectual property to you.
Apple, Google, Cloudflare, Anthropic, and other third-party services used for distribution, sign-in, network delivery, or nutrition-label extraction remain governed by their own terms in addition to these Terms.
9. Offline use, availability, and changes
Haps is designed to keep core logging available offline, but no service is error-free or continuously available. We do not guarantee uninterrupted API access, immediate synchronisation, delivery of every email or notification, or recovery of data that has not been successfully stored.
Features may change where reasonably necessary for security, legal compliance, reliability, accessibility, or product development. We will communicate material adverse changes in advance where reasonably possible.
10. Suspension, ending use, and account deletion
Srex Digital ApS may restrict or suspend access where reasonably necessary to address suspected unlawful use, a serious breach of these Terms, security risk, abuse, or harm. Where appropriate, we will give notice and a reasonable opportunity to correct the issue.
You may stop using Haps at any time. A verified deletion request immediately deactivates the account and revokes active sessions and devices. You may recover the account by reauthenticating within 30 days; after that recovery window, live account data is purged in accordance with the privacy policy.
11. Responsibility and liability
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including mandatory consumer protection and liability for intent or gross negligence. Consumers retain their statutory remedies for a non-conforming digital service.
Subject to mandatory law, Srex Digital ApS is not responsible for decisions made instead of seeking appropriate medical or nutrition advice, inaccurate values entered by a user, loss caused by failing to resolve a displayed sync or account warning, third-party services outside our control, or indirect business loss arising from personal use of Haps.
12. Changes to these Terms
The version and effective date appear above. Material changes will be explained in the service and will require renewed acceptance before continued use where required. A Terms acceptance is recorded separately from the privacy policy and from optional analytics consent.
13. Governing law and complaints
Danish law governs these Terms, without removing mandatory protection available to you as a consumer. Disputes may be brought before the competent Danish courts.
Please contact Srex Digital ApS first so we can try to resolve the complaint. An eligible consumer may then use the Nævnenes Hus complaint portal, beginning with the Mediation Team for Consumer Complaints and, where available, continuing to the Consumer Complaints Board.