Delete your Haps account
After verification, Haps deactivates your account and revokes active sessions. You can recover it by signing in and cancelling deletion within 30 days. After that, live data is permanently purged and encrypted backups expire within a further 30 days.
Submit a verified request
If you cannot use the verification form, contact Haps support.
Before you request deletion
If you want to keep a copy of your records, request a data export first and download it before deleting your account. An export request and an account-deletion request are separate actions. Read the export instructions so you know how to save the files before the private link expires.
Verify your account email
Enter the email associated with your Haps account in the verification form. We send a six-digit verification code to that address. Enter the code on this page to verify the request. The code expires after 20 minutes; if it expires, return to this page and start a new request. Keep the code private.
Recovery and permanent deletion
Submitting an email alone does not delete an account. Deletion begins after the request is verified. During the recovery window, sign in again and cancel deletion if you change your mind. After the window closes, recovery is no longer available. Contact support if you cannot complete email verification or need help understanding the process.