Request your Haps data
After email verification, our support team will prepare a CSV-only ZIP. The private download link works once and expires after 72 hours. Our internal handling target is 25 days.
Submit a verified request
If you cannot use the verification form, contact Haps support.
Start with your account email
Enter the email associated with your Haps account in the verification form. We send a six-digit code so you can verify control of that address before the request is handled. Enter the code on this page within 20 minutes. If it expires, return to this page and start a new request. Do not share the code.
Receive and save your export
Verification submits the request; it does not produce an immediate download. Keep the request reference shown after verification if you need to contact support. When your export is ready, use the private link to download the ZIP and save it somewhere you control. The one-use link cannot be used again after a successful download.
Understand the files and next steps
The ZIP contains CSV files for your account records. CSV files are readable in spreadsheet software, and Haps protects formula-like cells to reduce spreadsheet-formula injection risks. An export request does not delete your account. If you also intend to delete it, save your export first, then use the separate account-deletion page. Contact support if you need help with verification or delivery.